Cotality renews Quadra deal to support UK property claims and repairs

Cotality UK has extended its long-term partnership with Quadra Claims Services to keep powering claims assessment, repair validation and contractor coordination across Quadra’s UK operations. The renewal underscores how integrated claims technology is becoming central to speeding repairs and improving consistency for policyholders.

Why it matters: - The renewal keeps Quadra’s claims and repair workflow tied to a single system, which can reduce friction between assessment and repair delivery. - Better coordination across field teams, office reviewers and contractors can speed repairs and improve the policyholder experience. - The deal also supports Quadra’s effort to expand nationwide contractor capacity while improving operational efficiency and service consistency.

What happened: - Cotality UK announced a long-term contract renewal with Quadra Claims Services on November 6, 2026. - The agreement continues support for Quadra’s property claims and building repair network operations across the UK. - Quadra will keep using Cotality’s Claims Workspace, Claims Estimate and Desk Adjuster capabilities. - The platform will remain in use across Quadra’s UK operations.

The details: - Cotality’s platform connects claims information and assessment workflows with the work needed to validate and coordinate repairs. - The system links field scoping with office-based reviews. - Quadra’s teams can use that connection to give contractors clearer instructions as claims move forward. - The workflow helps maintain visibility between claims assessment and repair activity. - The system supports coordination across Quadra’s nationwide contractor network. - Cotality says its connected claims technology currently supports one in three UK property claims. - Woodgate & Clark, the parent company behind Quadra Claims Services, said Cotality’s platform has been fundamental to the growth of Quadrassist, its building repair network. - Woodgate & Clark also said the platform will be used alongside its in-house surveying team to extend its desk offering for building losses. - The renewal builds on a relationship that has already spanned three years, according to Woodgate & Clark.

Between the lines: - The deal shows that property claims automation is shifting from a back-office tool to a core operating layer for repair networks. - Cotality is positioning its technology as the bridge between claim adjudication and real-world repair execution. - For Quadra, the value is not just faster processing. It is tighter control over quality, supplier performance and capacity as the network scales. - Mark Barrett, vice president of go-to-market for the UK and Europe at Cotality, said the next step after damage assessment is turning that assessment into clear, actionable work.

What's next: - Quadra is expected to keep expanding its repair operations using the renewed platform. - The company is also likely to increase use of integrated surveying and desk-based support for building losses. - Cotality will continue competing for a larger share of the UK property claims workflow as more insurers and service providers digitize operations.

The bottom line: - The renewal deepens a technology partnership that sits at the center of how Quadra assesses claims, manages repairs and scales its contractor network.